Super King Market
  • Altadena, CA, USA
  • $15.00-$16.00 DOE
  • Hourly
  • Full Time

Full Benefits: Kaiser Medical, Dental, Vision, Basic Life, PTO and much more!

Service Clerk

Job Summary

In this role, you will be responsible for the providing excellent customer service by keeping our shelves full and clean. Interacting with and helping each customer is the best part of this job. You will give customers direction of product location throughout the store while, maintaining excellent communication with the Department Managers. You will work across all departments and the potential for career growth is endless.  If you are looking for a multi-faceted position that will allow for professional growth, this position will be perfect for you.

Key Responsibilities

  • Work safely at all times and follows all established safety guidelines and procedures.
  • Work in designated departments with an ultimate goal to provide excellent customer service and support to fellow employees.
  • Maintains correct department signage and pricing.
  • Bring loads to the sales floor and stock shelves.
  • Answers questions, and practices suggestive selling.
  • Assists with sampling, processing customer transactions, keeping displays full, clean, and appealing.
  • Follows and complies with all applicable health, sanitation and safe work habits.
  • Arrives to work station on time, appropriately groomed, dressed and ready to work; work all scheduled shifts and attend required trainings and meetings.
  • Must be able to work mornings, nights, weekends, holidays and overnight (if applicable).
  • Performs other duties as required or requested by management.


The position has no supervisory responsibilities.


This job operates in a fast-paced, high-volume environment. This role routinely uses standard office such as computers, phones, photocopiers, filing cabinets, scanners, and fax machines.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and listen. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing continuously. The employee must frequently lift and/or move items over 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Perform all physical aspects of the courtesy clerk duties including but not limited to bending, lifting, standing, squatting, climbing, walking and at times running. During peak business hours in particular, must be able to move quickly from parking lot to check stand area. Requires manual dexterity skills and good eye-hand coordination.  

POSITION TYPE/EXPECTED HOURS OF WORK: This is a full-time position with different shifts; including evenings, holidays, and weekends are required.


  1. High school diploma or equivalent of 6 months of work experience.
  2. Excellent customer service skills.
  3. Strong interpersonal and intrapersonal abilities.             
  4. Good verbal and written communication skills.
  5. Stamina and multitasking ability.


  1. Bilingual: Spanish, Armenian, Tagalog, Russian, Arabic, or Farsi.
  2. Some college credits on the Business Administration, Marketing, or related field.


Super King Markets is an equal opportunity employer that does not discriminate in employment opportunities or practices on the basis of race, religion, color, sex, sexual orientation, gender identity, national origin, protected veteran, or disability status, or any other status protected by law.

Super King Markets will reasonably accommodate qualified individuals with a disability so that they can perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to Super King Markets. Contact human resources (HR) with any questions or requests for accommodation.


Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.


Super King Market
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